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Nike cuts online shopping in NZ

Author
Alka Prasad,
Publish Date
Thu, 7 Sep 2023, 3:14pm
Nike will end its online sales in New Zealand next month.
Nike will end its online sales in New Zealand next month.

Nike cuts online shopping in NZ

Author
Alka Prasad,
Publish Date
Thu, 7 Sep 2023, 3:14pm

Nike is shutting down online shopping in New Zealand from next month but has confirmed its retail stores won鈥檛 be affected.

The American sportswear company announced today that nike.com online shopping and the Nike phone app will no longer be available in New Zealand 鈥渟tarting 3 October 2023 00:00 NZDT鈥 but customers can keep making new orders until 11.59pm October 2.

When approached for comment, a spokeswoman for Nike NZ could not confirm the reason for suspending online sales but said physical stores across the country are not impacted.

A spokeswoman for Nike鈥檚 Australia and New Zealand franchise partner, Retail Property Group, told the聽贬别谤补濒诲听it would not provide any comments at this time.

The company made the announcement on its website saying sales will continue in-store and through its retail partners.

鈥淲e鈥檒l continue to serve consumers in NZ our latest innovations at physical Nike-branded stores and our multi-brand retail partners. You can continue to shop your favourite Nike products by visiting a retail store near you.鈥

New Zealand Nike retailers include Rebel Sport, Platypus Shoes and UK retailer JD Sports, as well as Nike鈥檚 own retail stores.

Nike is sold from dedicated stores in Onehunga鈥檚 Dress-Smart, Westfield St Lukes, Kiwi Property鈥檚 Sylvia Park, Westfield Newmarket and Botany.

Last year, the聽贬别谤补濒诲听谤别辫辞谤迟别诲听. This came after the聽聽in a push by Nike to reduce its number of retail partners.

The footwear giant has slashed the number of physical retailers featuring its products to grow its own channels.

Nike has announced a suspension to its online sales in NZ starting next month.

Nike has announced a suspension to its online sales in NZ starting next month.

The Queen St store opened last October with a new 鈥渓ive鈥 concept that has led to a big sales uplift overseas.

Nike live has been reported in the United States as being 鈥渢he secret to retail success鈥, making every customer feel like a VIP, encouraging more QR code scanning, giving hand-written notes to customers and resulting in brand membership conversions six times higher than elsewhere.

Nike opened its first live concept store in Los Angeles around 2018. Other stores then brought in the experience in California鈥檚 Long Beach and Tokyo鈥檚 Shibuya, overseas media reported.

Britomart franchise owner Bryan Eible told the聽贬别谤补濒诲听Nike鈥檚 decision to end the franchise agreement felt like losing a precious gift.

Nike says it is the world鈥檚 largest supplier of athletic shoes and apparel and a major manufacturer of sports equipment, with revenue in excess of US$37.4 billion ($60b) in its fiscal year 2020.

Nike said New Zealand customers will still be able to access orders, member profile information and self-service returns support in New Zealand, and make returns on products within 30 days of purchase.

The company鈥檚 other apps will still be on offer in New Zealand, including the Nike Run Club and Nike Training Club, which offer users guided training sessions and advice.

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