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NZ Post, Westpac warn of text message phishing scam

Author
John Weekes,
Publish Date
Mon, 8 Apr 2024, 9:53am

NZ Post, Westpac warn of text message phishing scam

Author
John Weekes,
Publish Date
Mon, 8 Apr 2024, 9:53am

Scammers听posing as NZ Post staff have sparked a new warning about fake parcel delivery texts sent from email addresses.

NZ Post said it was aware of the text message campaign.

鈥淵our package has arrived at the warehouse and has been suspended for delivery due to a missing home number in the package,鈥 one such text reads.

The message then urges recipients to open a link.

NZ Post also advised people not to click the link, but to report the message to the Department of Internal Affairs by forwarding it to 7726.

Westpac has also warned customers about the new parcel delivery text听phishing听scam.

The "suspended delivery" parcel message is designed to infiltrate people's phones. Photo / Jason Dorday

The "suspended delivery" parcel message is designed to infiltrate people's phones. Photo / Jason Dorday

The bank shared examples, one of which was sent from an Outlook email address and another from a Gmail account.

Westpac urged people not to click on the link in the message.

鈥淭hese links direct people to malicious sites that will either infect their device or obtain personal details to compromise their bank accounts.鈥

The bank said people should report the scam to Internal Affairs, then delete the message and block the sender.

鈥淧lease be extremely vigilant for any unexpected or suspicious phone calls or text messages,鈥 Westpac said.

鈥淩ead carefully to understand what is being asked for. If you believe you鈥檝e been targeted by a scam, contact your bank immediately.鈥

Parcel delivery scams have been reported before, but tend to be听more common near Christmas.

Cybersecurity agency Cert NZ鈥檚 latest quarterly report says NZ Post was the country鈥檚 most impersonated brand in late 2023.

The agency鈥檚 phishing disruption service received 1086 reports of websites impersonating NZ Post in the fourth quarter of the year.

Scammers听on phishing expeditions听sometimes trawl through public databases to find contact details.

Phishing broadly refers to scammers contacting many people, hoping some will click on links or take the bait, allowing con artists to harvest more information about the target, or gain access to bank accounts or credit card numbers.

This story was originally published on the Herald,

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