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Watch: Supermarket crime surges, armed man tries to steal nine legs of lamb

Author
John Weekes, NZ Herald,
Publish Date
Tue, 29 Aug 2023, 9:01am

Watch: Supermarket crime surges, armed man tries to steal nine legs of lamb

Author
John Weekes, NZ Herald,
Publish Date
Tue, 29 Aug 2023, 9:01am

A supermarket giant says crime has surged in its North Island stores, with more than a thousand incidents a month.

Foodstuffs today released imagery it said showed brazen thefts and an attack on a security guard among crimes committed in recent months.

In one case, it said a man armed with a screwdriver tried stealing nine legs of lamb and in another, shoplifters attacked a security guard after being confronted.

Foodstuffs said repeat offenders were involved in more than a third of all incidents across the North Island鈥檚 New World, Pak鈥檔Save and Four Square stores.

The company said it recorded 3900 separate incidents from the start of May to end of July this year, a 59 per cent increase year-on-year, and up almost 19 per cent on the previous quarter.

鈥淪erious incidents reported by Foodstuffs stores such as assault, robbery and burglary have more than doubled year on year, and are already up 13 per cent on the last quarter of this year,鈥 the company said this morning.

Foodstuffs says crime has surged at North Island stores and here an alleged shoplifter is seen assaulting a security guard. Photo / Supplied

Foodstuffs says crime has surged at North Island stores and here an alleged shoplifter is seen assaulting a security guard. Photo / Supplied

鈥淥f particular concern is the increasing number of assaults in store, with 54 separate attacks, mostly on frontline staff, in the last three months alone,鈥 the company added.

鈥淪hoplifting accounted for three-quarters of all offences, and was up 78 per cent year-on-year.鈥

鈥淥ur frontline staff are continuing to be confronted by the worst of it,鈥 Foodstuffs North Island chief executive Chris Quin said.

鈥淲e鈥檙e now seeing on average four assaults every week, with five of our people having to take time off work after being physically injured by this violent behaviour. It鈥檚 utterly unacceptable.鈥

Quin said in hundreds of cases, trespass notices were breached by alleged repeat offenders.

鈥淲e know many offenders are targeting premium cuts of meat, health and beauty products and alcohol and we know the biggest problem is repeat offending.鈥

Trespass notices were not stopping repeat offenders, and some thieves became aggressive when confronted, Quin said.

鈥淭he technology already exists to address what is an increasingly dangerous and costly problem. We can鈥檛 keep hoping the epidemic of retail crime will cure itself.鈥

He said new security systems such as facial recognition could potentially help identify repeat offenders on entry and prevent harm before it happened.

鈥淲e are working carefully to develop a framework to trial this technology in some stores. The trial will assess whether we can proactively reduce recidivist offending and help keep our teams and customers safe, while also protecting our customers鈥 privacy.鈥

The Foodstuffs comments this morning followed a Herald report last weekend revealing听听for staff at its supermarkets.

Countdown reported a big increase in crime and said it was planning to roll out more security measures including push-to-talk radios and use of CCTV, and even changing some store designs.

Countdown was also installing听听at self-checkouts aimed at the mis-scanning of products. That technology is live in four stores with another 16 to get the technology by the end of this year.

Quin said he recently met with Government ministers, opposition MPs, public servants, and even the Police Commissioner to discuss retail crime.

鈥淩etail crime affects the lives of our team members and impacts every community across the North Island,鈥 he said.

鈥淯ltimately, everyone pays more while offenders get a free ride.鈥

Quin said the police Retail Investigation Unit had been targeting the worst recidivist offenders over the past eighteen months but he said it only had limited resources and needed more support.

鈥淭his is a complex problem that requires considered and bold thinking. I鈥檝e had some good discussions, but we need to work harder and smarter so we鈥檙e moving this forward beyond just conversations.鈥

The Foodstuffs data was logged with retail crime software platform Auror.

John Weekes is online business editor. He has covered courts, politics, crime and consumer affairs. He rejoined the听Herald听in 2020, previously working at听Stuff听and 九一星空无限 Corp Australia.

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