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Fuel stations are reporting nationwide outages at self-service pumps.��

Allied Petroleum, Gull, Z, Waitomo and other fuel stops around New Zealand have reported problems with card payments on Thursday because of a software glitch they say is likely caused by their systems not being programmed to deal with the date February 29.��

Gull spokesperson Julien Leys says all fuel brands’ card payment terminals are impacted by the leap year glitch.��

He says the provider in question is��Invenco payment solutions��- which from his understanding specialises in fuel payments.��

Waitomo Group Owner Jimmy Ormsby says if a fuel brand has an in-house solution like their app, then this is an alternative form of payment.��

Leys said it was a nationwide payments issue that had first been spotted earlier this morning.��

“We have been liaising with our provider and understand they are working as quickly as possible to fix the issue.”��

He said February 29 was “just one of those things that caused the payment software to have a glitch”.��

The self-service pumps were not working at Allied Pōrangahau on Thursday morning. Photo / Michaela Gower��

“We are really reliant on the payment supplier, but we are hoping they can get it fixed as quickly as possible.��

“It’s across the board, but it seems to be mainly affecting outdoor payment terminals, but it’s too early to say, we think it is affecting all payment terminals.��

“It’s a tough day for motorists who are trying to fill up at the pump today.”��

Waitomo Group Manager Greta Shirley said Waitomo’s understanding was that a fix was on the way, with testing potentially around lunchtime, “but we haven’t been told that officially by the payment third party”.��

”This is not affecting app payments or where stores have an indoor payment terminal.��

”A lot has been directed at Worldline, and it is not a Worldline issue - it’s the outdoor payment, so that’s why a lot of the unmanned sites are being impacted.“��

“I just want people to know if they need fuel they can use the app.”��

At Allied in Pōrangahau, the station owner said he had been in contact with head office about the problem, and had been told it was because of the leap year date.��

“It’s a pain for everyone. They rolled out a new [system] last year, but they obviously weren’t programmed for the leap year.”��

Gull and Allied said on social media they were aware of a nationwide technical error across all fuel brands that had put their fuel stop network offline on Thursday.��

“Our team are busy working with our suppliers to fix the issue, we will provide further updates as soon as we can,” Allied wrote.��

Gull said: “An industry-wide fault is causing some Gull payment terminals not to work. We’re working hard to fix this as quickly as possible.��

“We understand the frustration our customers are feeling and will have a Discount Day next week to make up for the inconvenience.”��

MORE TO COME��