九一星空无限

ZB ZB
Opinion
Live now
Start time
Playing for
End time
Listen live
Up next
ZB

‘It is scary ’: Spike in impersonation scams hitting Kiwis over holidays

Author
Katie Harris, NZ Herald,
Publish Date
Wed, 11 Jan 2023, 4:55pm
The Herald has seen several similar clones in recent days. Photo / File
The Herald has seen several similar clones in recent days. Photo / File

‘It is scary ’: Spike in impersonation scams hitting Kiwis over holidays

Author
Katie Harris, NZ Herald,
Publish Date
Wed, 11 Jan 2023, 4:55pm

The holiday season has spelt a rise in Kiwis reporting having their social media pages cloned by scammers hoping to deceive unsuspecting victims.

Finance and investing platform, The Curve, is just one of the many Instagram profiles that have been copied in recent days, as New Zealand鈥檚 internet safety agency revealed it receives an increase in this type of scam reports over holiday periods.

The Curve Co-founder Victoria Harris said she had a 鈥渓ong night鈥 on Tuesday evening after being informed of the spam account at 9.30pm.

鈥淲e put a lot of hard work into building our brand, our Instagram, our followers, and for that to be at risk of being taken away instantly is really concerning and scary.鈥

Victoria Harris. Photo / Supplied

Victoria Harris. Photo / Supplied

Given the nature of The Curve, Harris said they were nervous the scammers may ask their audience for money or request their bank numbers.

鈥淲hen you鈥檙e dealing with money it is scary because people could be very trusting and therefore give their details to an untrustworthy hacker.鈥

Several other online impersonations seen by the聽Herald聽in recent days used a similar tactic, and the false account explicitly asking followers to report the user鈥檚 real page as being 鈥渉acked鈥.

Those behind schemes like this create a new profile using the exact same images and following the same people as their victim, making it difficult for other users to differentiate between the real and fake page.

Netsafe chief online safety officer Sean Lyons told the聽Herald聽these scams ramp up over holiday periods, particularly over Christmas and New Years, when scammers play on victims鈥 distraction.

鈥淚f someone gets a message from their bank in April say, and nothing is going on, and the bank says, 鈥業 need your email and password right now because you鈥檝e been compromised.鈥 Well, probably most of us are going to smell a rat.鈥

However, if this happened at 4pm on Christmas Eve, he said people may not be as focused on spotting the deceit.

鈥淐loning of other people鈥檚 profiles and then kind of front footing with the, 鈥業鈥檝e had my profile cloned鈥, and then trying to shift the blame to the original, you can鈥檛 help but have some admiration for the people, and the technique.鈥

Netsafe online safety operations manager Sean Lyons. Photo / Supplied

Netsafe online safety operations manager Sean Lyons. Photo / Supplied

He said the holidays make it harder for people to conduct the same checks they usually would do when confronted with potentially dodgy activity.

鈥淚f you impersonate that person and then reach out to a colleague on a Tuesday in April they鈥檙e going to look from one side of the office to another and go, 鈥榦i did you just send me a message about your fake instagram profile?鈥欌

Lyons told the聽Herald聽it was 鈥渉ugely common鈥 for Netsafe to receive reports about impersonation scams.

鈥淭hey鈥檙e trying to build on an existing trust relationship with the person that they鈥檙e impersonating. We know scams go a whole lot better for the scammer if everyone thinks they trust each other.鈥

He said these types of scams are often for the 鈥渓ong game鈥, allowing those responsible to build up a network and make the profiles look as authentic as possible.

Harris told the聽Herald聽the scammers were copying their content every five minutes so it was hard for users to differentiate between the pages.

鈥淭hey have definitely got a lot more sophisticated and they keep changing their handle, and it鈥檚 very distracting and frustrating.

鈥淲e should be flattered that someone would want to copy our account, but actually, I think in this day and age as well Instagram is effectively a shop front for a lot of businesses and if that鈥檚 compromised, you lose that way to access customers.鈥

Lyons said people who have been impersonated should report the incident to the platform where it exists.

鈥淵ou may need to go through some steps to prove you are you, but it does mean that ultimately you and your family and friends are better protected, and the scammers time and effort has been wasted.鈥

Take your Radio, Podcasts and Music with you